A new study by the American Dental Association demonstrates a paradox: physicians are actively adopting AI for everyday tasks, but remain skeptical about its role in clinical decisions. According to a survey by the ADA Health Policy Institute, which covered 552 physicians in private practice, more than two-fifths of American dentists already use artificial intelligence for at least one task, and every fourth is planning to implement this technology in the near future.
The greatest demand is demonstrated by administrative applications. More than a third of respondents intend to use AI for maintaining ambulatory records and documentation, roughly the same number — for processing insurance issues. AI for image analysis and diagnostics is already being used by slightly more than one in five physicians. The next most popular tasks are insurance verification and explaining clinical findings to patients.
However, the boundary of professional control is clearly marked. Fewer than one in twenty physicians use AI for treatment recommendations, and more than four-fifths stated that they do not use and do not plan to use such an approach. The reasons for physicians’ caution are known: fears of diagnostic errors, the risk of overtreatment, and the possibility of excessive dependence on automatic suggestions. These factors are consistent with the results of a 2025 study, in which both physicians and patients expressed support for AI in data collection and analysis, but insisted on maintaining the specialist’s responsibility for final diagnostic decisions.
The emerging approach is characterized by AI-assistive, not AI-driven dentistry. The technology reduces the volume of routine work and increases the operational efficiency of the practice, while clinical judgment remains the prerogative of the physician. This position reflects a broader pattern in healthcare: AI is welcomed where it eliminates repetitive operations, but professional oversight retains central importance in making decisions that affect patient health.
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