PRIVACY POLICY
OTEXE Global Solutions OÜ (hereinafter referred to as the “Company”) operates the https://otexe.com website (hereinafter referred to as the “Website”), providing digital services, including online tools and consulting services.
The Company undertakes to protect Users’ personal data in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Privacy and Electronic Communications Directive (ePrivacy Directive 2002/58/EC), as well as other applicable EU laws as of 2025.
This Privacy Policy describes the procedure for collecting, processing, storing and transferring personal data, the rights of Users in accordance with the GDPR, as well as data protection measures. By using the Website, the User agrees to this Policy, which is part of the Terms of Use.
1. WHAT DATA WE COLLECT
1.1. Personal data: name, surname, email address, phone number, social media data (if provided for linking the account).
1.2. Technical data: IP address, browser type, operating system, device information, interaction data (pages, time of visit).
1.3. Cookies and tracking data: data collected through cookies and similar technologies, used to provide functionality, analytics and personalized advertising, subject to obtaining the consent of the User.
2. PURPOSES OF DATA PROCESSING
2.1. To provide and manage the services of the Website, including account creation, access to online tools, and customer support.
2.2. To process payments and prevent fraudulent transactions.
2.3. To improve functionality and user experience through analytics.
2.4. To send marketing materials (e.g. newsletters) and personalized advertising with the User’s explicit consent.
2.5. To comply with legal obligations, including tax reporting or responding to lawful requests from public authorities.
3. LEGAL BASIS FOR PROCESSING (GDPR ARTICLE 6)
3.1. Necessity for the performance of a contract (Art. 6(1)(b)): processing necessary for the provision of services and the performance of contractual obligations (account management, payment processing).
3.2. Consent (Art. 6(1)(a)): data processing for non-essential cookies, marketing newsletters and personalised advertising. Consent can be withdrawn at any time.
3.3. Legitimate interests (Art. 6(1)(f)): analytics, fraud prevention, improvement of services, while maintaining a balance with the User’s rights.
3.4. Legal obligation (Article 6(1)(c)): compliance with the requirements of EU law (e.g. tax reporting).
4. TRANSFER AND DISCLOSURE OF DATA
4.1. Third parties – processors: The Company engages trusted third-party providers (Google Analytics, Google AdSense, Yandex.Metrica, payment processors) by entering into data processing agreements in accordance with Article 28 of the GDPR.
4.2. Social networks: when linking accounts (Facebook, Vk.com, WhatsApp), data may be transferred to these platforms with the consent of the User, within the framework of their privacy policies.
4.3. Legal requirements: Data may be disclosed to EU authorities in the cases provided for in Article 6(1)(c) of the GDPR.
4.4. International transfers: In the case of data transfers outside the EU/EEA (e.g. to analytics services), the Standard Contractual Clauses or other mechanisms provided for in Article 46 of the GDPR apply.
5. USER RIGHTS (GDPR CHAPTER III)
5.1. Right of access (Article 15) – to request a copy of personal data.
5.2. Right to rectification (Art. 16) – rectification of inaccurate or incomplete data.
5.3. Right to erasure (“right to be forgotten”) (Art. 17) – to request the deletion of data, subject to retention obligations.
5.4. Restriction of processing (Article 18) – in cases provided for by law.
5.5. Right to data portability (Article 20) – to receive data in a structured format or to transfer it to another controller.
5.6. Right to object (Article 21) – to processing on the basis of legitimate interests or for direct marketing.
5.7. Right to withdraw consent – to withdraw consent to processing (e.g. for cookies or marketing) without affecting the previously lawful processing.
You can apply for the exercise of rights at the address: support@otexe.com or through the feedback form on the Website.
6. DATA PROTECTION MEASURES
6.1. The Company applies technical and organizational measures (Article 32 of the GDPR), including:
encryption of data transmission (TLS/SSL);
restricting access to authorized personnel only;
regular security checks and vulnerability fixes.
7. DATA RETENTION PERIODS
7.1. Account data is retained for the lifetime of the account or until it is deleted upon request.
7.2. Transaction data is retained for 7 years in accordance with tax and accounting laws.
7.3. Analytics data and cookies are stored for up to 24 months, unless consent is withdrawn earlier.
7.4. After the expiry of the time limits, the data will be deleted in a secure manner, except in cases provided for by law.
8. COOKIES
8.1. Necessary cookies – necessary for the operation of the Website (e.g. session management).
8.2. Non-essential cookies are used for analytics (Google Analytics, Yandex.Metrica) and personalized advertising, and require consent in accordance with the ePrivacy Directive.
8.3. The user can manage cookie preferences through the browser or the consent tool. Blocking non-essential cookies may limit the functionality of the Website.
9. THIRD-PARTY SERVICES AND LINKS
9.1. The website uses third-party services (Google Analytics, Google AdSense, Yandex.Metrica, Yandex.Direct, Facebook, Amplitude, etc.) that collect data independently according to their own policies.
9.2. Opt-out mechanisms are available (e.g., Google Analytics Opt-Out, Yandex.Metrica Opt-Out).
9.3. The Company does not transfer data to other organizations, except as required by law.
9.4. The Website may contain links to third-party websites. The Company is not responsible for their data protection practices.
10. CHILDREN
10.1. The Website is not intended for anyone under the age of 18.
10.2. The Company does not collect data of minors without the consent of parents/guardians.
10.3. If it is revealed that minors have provided data without consent, the data will be deleted upon request (support@otexe.com).
11. CHANGES TO THE POLICY
11.1. The Company has the right to update the Policy to reflect changes in legislation or internal processes.
11.2. The current version is published on https://otexe.com/privacy-policy.
11.3. Significant changes may be communicated to Users by email or by notification on the Website.
12. CONTACT INFORMATION
Data Controller:
OTEXE Global Solutions OÜ
Vesivärava 50-201, 10152 Tallinn, Estonia
Email: support@otexe.com
Contact form: https://otexe.com/support/
DISCLOSURE POLICY
OTEXE Global Solutions OÜ (hereinafter referred to as the “Company”) has a policy according to which everyone who participates in the creation, planning or control of the content of CME (Continuing Medical/Dental Education) educational activity is obliged to disclose any financial ties with organizations that do not meet the criteria of admissibility.
The company follows all Accreditation Criteria and Integrity and Independence Standards set forth by the American Dental Association Continuing Education Recognition Program (ADA CERP).
Detailed disclosure rules are provided in the Disclosure Policy OTEXE Global Solutions CME.
1. DISCLOSURE TOOL
1.1. Any person who controls the content of CME activity (planner, speaker, moderator, etc.) is required to fill out a disclosure form.
1.2. All financial relationships with organizations that are not eligible to participate are subject to disclosure if they may overlap with the content of the educational event.
2. PURPOSE OF DISCLOSURE
2.1. OTEXE Global Solutions strives to be a bona fide intermediary in the field of continuing professional education.
2.2. Educational content should:
objectively reflect the current state of knowledge;
be free from commercial influence.
2.3. Disclosure allows:
identify potential conflicts of interest;
prevent and mitigate commercial influence;
ensure the scientific independence and reliability of the content.
3. ROLE OF CME PARTICIPANTS
3.1. CME activity planners have the ability to influence the content of educational programs.
3.2. If the activity is related to the products of organizations that do not meet the criteria for permissible and there is financial interaction, this is subject to mandatory disclosure.
3.3. Because medical and dental professionals are trusted authorities for patients, they have a responsibility to protect the educational environment from industry influences and maintain a commitment to ethical principles.
4. FINANCIAL RELATIONS AND RISKS
4.1. Many medical professionals have financial relationships with companies that do not meet the eligibility criteria.
4.2. Such relationships may create a risk of biased presentation.
4.3. Identifying and managing these relationships is key to:
maintaining academic independence;
prevention of bias;
ensuring a high level of trust in the educational process.
5. MITIGATION
5.1. Mitigation of relevant financial relations is aimed not at limiting legitimate formation, but at:
prevention of commercial influence;
ensuring the reliability of the content.
5.2. The Company applies the following measures:
mandatory disclosure of financial relations prior to participation in the CME;
independent examination of educational material;
documenting and storing information about disclosed relationships;
corrective actions (e.g., speaker replacement, content editing).
6. FINAL PROVISIONS
6.1. The purpose of the Disclosure Policy is to protect the educational environment and the trust of students.
6.2. All staff, moderators and invited experts are required to comply with this Policy.
6.3. Violation of disclosure obligations may result in denial of participation in CME activities.
